❓ Frequently Asked Questions
How about your delivery time?
5 days to ship if in stock, 25 days if the product needs to be re-produced.
Why should I choose from your equipment?
We have rich experience in selecting suitable equipment, having been in this industry for over 13 years. Our products are highly competitive in both quality and price.
What is your warranty period?
Generally, the product warranty period is 12 months for key components starting from the date you receive it.
What should we do if there are quality problems?
Please send pictures or video of the broken part. We provide technical support and free replacement of key parts within 12 months.
What payment methods and trade terms do you support?
We support 30% deposit and 70% balance paid after receiving the B/L copy. Trade terms include EXW, FOB, CIF, and CFR.
Do you support customization?
Yes. We not only provide standard products but also support fully customized solutions based on your requirements.
Dunton Logistics
